How do I enable specific modules within the helpbot widget?

Question

Enabling Specific Modules in Faqprime Helpbot

Answer 1

Faqprime’s Helpbot includes various modules, which are clickable buttons within the Helpbot. These modules can be enabled to enhance user interaction.

 

Here’s a how you can enable the modules:

1. Sign in to Faqprime: Use your login credentials to access your Faqprime account.

2. Navigate to the Helpbot Widget: After logging in, go to the ‘Helpbot Widget’ section on your dashboard.

3. Set up Link-1 Integration:

   • Locate the ‘Link-1 Integration’ module in the ‘Modules’ section.
   • Tick the box to activate it.
   • Input the URL you wish to link to (e.g., a calendar or ‘contact us’ page).
   • Assign a title for the link (e.g., ‘Book a Demo’).
   • Select a teaser image.
   • Decide if you want the link to open within the widget.

4. Set up Link-2 Integration:

   • If you want to set up another module, locate the ‘Link-2 Integration’ module.
   • Tick the box to activate it.
   • Input the URL you wish to link to.
   • Assign a title for the link (e.g., ‘Video’).
   • Select a teaser image.
   • Decide if you want the link to open within the widget.

5. Activate Click to Call Button:

   • Find the ‘Click to Call Button’ module.
   • Tick the box to activate it (note: this is only available on mobile devices).
   • Enter your phone number in international format. For instance, if your number is 123456781 and your country is India, then the number is +91123456781.

6. Save Your Changes: Save your changes after activating and setting up the modules.