A callout message is a feature that makes the Helpbot button more noticeable to new visitors on your website. It’s the first message that users see when they interact with your Helpbot. A well-crafted callout message can enhance the user experience, increase engagement, and guide users towards the information they need.
Here’s how you can add a callout message to your Helpbot:
Log in to Faqprime’s Dashboard: Access your Faqprime account and navigate to the dashboard.
Access the Helpbot Widget: On the right navigation menu, you will find the Helpbot widget. Click on it.
Navigate to the ‘Look and Feel’ Tab: Here, you will find a section for callout messages.
Enable the Callout Message: Tick the box to enable the callout message feature.
Set the Callout Message Text: This is the message that users will see when they first interact with your Helpbot. For instance, for example you can use “I’m right here if you need any help :)”.
Set the Callout Message Delay: This is the time (in seconds) after which the callout message is displayed once the Helpbot button has loaded. For example, you might set it to 5 seconds.
Save Your Settings: After entering your callout message and setting the delay, save your settings to apply the changes.
